The second-hand marketplace Shoppers Express Anger About Sizing Updates
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has updated its size classifications for female and kids' apparel without notifying all users about the change.
Digital Channels Reaction
Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.
The platform stated the revised method more closely matches similar services.
The platform has recommended to review their products and manually change the size where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
Shopper Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Required Changes
A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The platform boasts over 100 million members, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification to its shipping options following member complaints.
